Traumatic Brain Injuries & Nurse Case Managers
An important part of every patient’s traumatic brain injury recovery “team” is the Case Manager. A case manager usually has a nursing background or is a counselor experienced with vocational rehabilitation programs.
A case manager is particularly helpful when the condition is a traumatic brain injury or a severe injury to the spinal cord. Here are some responsibilities of a case manager:
- Coordinating the overall treatment with multiple medical specialties including doctors and clinics.
- Locating the best doctors according to the victims’ specific needs.
- Scheduling doctors’ visits.
- Assistance with home renovation after the victim is released from the hospital, including building of ramps, procuring hospital beds, etc.
- Assisting the victim during recovery phase. Helping him to procure and use medical appliances like wheelchair, etc.
- Moderating discussions between the victim, his family and the health insurance company.
- Helping with all other services related to the victim’s post-hospitalization care, support, recovery and rehabilitation.
Under the Michigan No-Fault laws and the car insurance policy, a victim is entitled unlimited services from a case manager, except that the case management services that the victim is entitled to, must be relevant to his needs for recovery and rehabilitation.
It is common for the No-Fault insurance company to insist on a case manager of their choice. Since there are chances of conflict of interest, we recommend you to disregard this request. In fact, such case managers can jeopardize the chances of the victim getting complete medical treatment as well as other benefits.
For your information, the victim has every right to choose his own case manager instead of depending on the services of the case manager provided by the insurance company, to take care of his needs; like other medical benefits, the case manager can render services for as long as required.
Many times, the insurance companies refuse to pay for these benefits. In case this happens to you, you have no other choice but to make a legal appeal so that the company pays for the services. It is here that the Michigan car accident lawyers play a big role in getting your benefits paid.
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